1. SHIPPING & DELIVERY POLICY
At Whey Direct, we provide FREE Standard delivery Australia wide on all order above $199. Otherwise a flat shipping fee of $10 apply on all orders below $199.
For all international orders, please contact us at firstname.lastname@example.org in order to work out the shipping logistics.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments whether VISA/MASTER credit and debit cards, American Express via PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.